![]() From there, drill down to the following locations: For the 32-bit version, browse to C:\Program Files (x86)\. For the 64-bit version, start by browsing to C:\Program Files\Microsoft Office\. The location varies slightly based on your flavor of Outlook and whether it’s the 32-bit or 64-bit version. In File Explorer, browse to the folder that contains scanpst.exe to launch the tool. If necessary, open Task Manager to check for any programs that need to be shut down ( Figure B). If you bump into an error about the file being locked when trying to back it up, make sure Outlook and any applications that use or integrate with Outlook are closed. ![]() Then simply create a backup copy of the file. Examine the path for the file you wish to scan and open it in File Explorer. Click the button for Account Settings and then select the command for Account Settings ( Figure A).Īt the Account Settings window, click the tab for Data Files. To find the location of the PST or OST file, open Outlook and click the File menu. But you may want to have your own backup as an additional safety precaution. Here’s how it works.īefore it attempts to repair a file, the tool automatically creates a backup. If it finds any corruption, the tool offers to repair the errors. The ScanPST tool can scan a PST or OST file to diagnose and repair errors in the file. SEE: Windows, Linux, and Mac commands everyone needs to know (free PDF) (TechRepublic) How to insert absolute and relative hyperlinks in a Microsoft Word document ![]() How to return first and last times from timestamps in Microsoft Excel Master Microsoft Office with this accredited training To help track down the cause of the problem, Microsoft offers the built-in Inbox Repair tool, also known as ScanPST. You’re running into errors or glitches in Microsoft Outlook and suspect the issue may be due to corruption in your personal folder file, which houses all your email and other content. Find out how you can fix issues that may arise from a corrupt personal folder file. Microsoft’s Inbox Repair tool can solve certain problems with your Outlook file. How to repair a Microsoft Outlook PST or OST file with the Inbox Repair tool
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